The Colorado Department of Regulatory Agencies (DORA) is charged with the task of “preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.” As a result DORA has developed the initiative, “Cutting Red Tape in Colorado State Government: Making Government More Efficient, Effective and Elegant.” A report published by DORA in december 2011, “Pits and Peeves Roundtable Initiative,” examined government reform ideas by collaborating with various business organizations, local governments, advocacy and community groups, non-profit groups, and academic institutions in a roundtable forum. This forum allowed senior government officials to hear directly from businesses and community members what problems are causing government inefficiencies.
The report examines the issues, common themes, suggested solutions, progress thus far, and steps to be taken with respect to government and regulatory reform. A few of the issues discussed were the need for change in government culture to focus on customer service, regulatory inefficiencies and delays, the need for greater coordination among agencies, the need for better coordination between federal and local agencies, the need for periodic review of agency rules and regulations to evaluate continuous need and effectiveness, making better use of available technology, the need for a go to person in each agency to help “customers,” the need to pay greater attention to economic/unintended adverse impacts of proposed regulations, requirements and procedures, and the need to pay more attention to ensuring that new regulations reflect legislative intent.
This reform tactic is founded on the belief that the problem must first be identified for any government reform to be successful. To that end, Colorado is listening to the people who are on the front lines of governmental inefficiency and molding government reform actions around their collaboration.
The report is available here.